Shipping policy
Shipping Inquiries
Q: When will my order be shipped? A: All orders will be processed and shipped within 2-4 business days.
Q: When will my order be delivered? A: Shipping times may vary based on location, chosen shipment method, and other external factors. The provided shipping times are estimations and are as follows:
- North America & US: 5-10 business days
- Within the EU: 10-15 business days
- Other parts of the world: 10-15 business days
Q: What are your shipping costs? A: We offer Standard FREE WORLDWIDE tracked shipping for all orders.
Q: Do I have to pay any customs duties? A: Orders may incur customs charges based on your location.
Q: I haven’t received my order, what should I do? A: Some parcels may experience longer delivery times. While we strive to dispatch all orders promptly using the fastest tracked option at no additional cost, shipping times are ultimately beyond our control. We do not assume responsibility for lost, misplaced, or incorrectly delivered shipments.
Return Policy Please note that all purchases are final, and we do not accept returns or offer refunds under any circumstances. We apologize for any inconvenience this may cause.